Then the wps option advancedwireless option will become an available selection.
Tv wifi connection issues.
To avoid this from happening as it keeps your smart tv from losing its internet connection you need to modify the security setting as soon as possible especially if the network uses wep or is open.
Wait for about 5 10 minutes and turn it on again.
I have been down this road when i purchased a smart tv bought it home and then tried to connect it to the internet and my home network.
Wait for 5 minutes to that the router finishes loading the internet settings.
Ensure the software is up to date.
If the issue still occurs or if you don t have an android tv refer to the troubleshooting articles below.
Check to see if you internet connection is currently working.
Apparently an open connection makes it easier for people to access your wifi without your permission.
If that works your wi fi is the problem.
The tv can t connect to the internet.
Troubleshoot your internet connection.
Smart tv internet connection problems 10 troubleshooting tips.
This step should help you connect your tv to a wifi connection in case there s a problem from the router or hotspot device side.
Unplug the power cable of the wifi router.
Go to another device connected to your internet like a computer tablet gaming system or even another smart tv and pull up a web page.
For me one of the most common problems that occurs with my internet is the connection dropping completely not due to a hardware issue on my end but rather a massive service outage.
November 5 2014 by mitz.
The pin code option may be grayed out.
If so connect the tv to the wireless network first.
Before you proceed if you have an android tv model perform a power reset restart and check if it resolves the issue.
If you can t connect to your wi fi at all plug your laptop into the router directly using an ethernet cable and see if you can connect that way.